Teamvergadering met conflict
A meeting dispute
B2 · Upper intermediate · ≈ 23 min · setting: Rotterdam
The most difficult thing about this recording is not the words, but the speed at which speakers change. Positions shift as the conversation progresses: someone initially objects, then joins in. Don't listen to individual remarks, but follow each participant's line of argument.
- Question 1: Why does Sanne want to postpone the deadline?
- Question 2: What objection does Karim raise?
- Question 3: At what point does Karim partially agree?
- Question 4: What decision does Hanneke make and what does she assign?
Gesprek — Deadline halen of verzetten?
Monday, weekly meeting. The client expects delivery on Friday.
- Hanneketeamleider
- Sanne
- Karim
- Sanne
- Karim
- Hanneketeamleider
- Karim
- Sanne
- Karim
- Hanneketeamleider
- Karim
- Sanne
- Hanneketeamleider
- Sanne
- Hanneketeamleider
How positions shifted
| Who | At the start | At the end |
|---|---|---|
| Sanne | postpone the deadline: no people, tests not started | agrees to phased delivery with written client consent |
| Karim | not to postpone: already asked for an extension | suggests phased delivery and takes on the call |
| Hanneke | raises the question and asks for clarification | makes a decision and sets a checkpoint |
| Who | At the start | At the end |
|---|---|---|
| Sanne | postpone the deadline: no people, tests not started | agrees to phased delivery with written client consent |
| Karim | not to postpone: already asked for an extension | suggests phased delivery and takes on the call |
| Hanneke | raises the question and asks for clarification | makes a decision and sets a checkpoint |
The turning point occurs in Karim's remark “Dat ben ik met je eens, alleen…”: he acknowledges the argument and immediately proposes a third way. This is a typical pattern in Dutch meetings.
Meeting vocabulary
de bezetting
staffing levels
verzetten
to postpone, to reschedule
gefaseerd opleveren
to deliver in phases
het verwijt
blame, reproach
expliciet
explicitly
schriftelijk akkoord
written agreement
de bevestiging
confirmation
daar kan ik mee leven
I can live with that
waar staan we?
where do we stand?
de contactpersoon
contact person
| de bezetting | staffing levels |
| verzetten | to postpone, to reschedule |
| gefaseerd opleveren | to deliver in phases |
| het verwijt | blame, reproach |
| expliciet | explicitly |
| schriftelijk akkoord | written agreement |
| de bevestiging | confirmation |
| daar kan ik mee leven | I can live with that |
| waar staan we? | where do we stand? |
| de contactpersoon | contact person |
1. Who said what
Luister en kies het juiste antwoord.
Listen and choose the correct answer.
- 1
Waarom wil Sanne de deadline verzetten?
- 2
Wat is het argument van Karim tegen uitstel?
- 3
Welk alternatief stelt Karim voor?
- 4
Welke voorwaarde stelt Sanne daarbij?
- 5
Wat doet Karim vandaag?
- 6
Wat gebeurt er als de klant nee zegt?
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